here are many methods for studying usability, but the most basic and useful is user testing, which has 3 components:
Get hold of some representative users, such as customers for an e-commerce site or employees for an intranet (in the latter case, they should work outside your department).
Ask the users to perform representative tasks with the design.
Observe what the users do, where they succeed, and where they have difficulties with the user interface. Shut up and let the users do the talking.
here are many methods for studying usability, but the most basic and useful is user testing, which has 3 components:Get hold of some representative users, such as customers for an e-commerce site or employees for an intranet (in the latter case, they should work outside your department).Ask the users to perform representative tasks with the design.Observe what the users do, where they succeed, and where they have difficulties with the user interface. Shut up and let the users do the talking.
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