Map out training plans, design and develop training programs (outsourced or in-house)
Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, etc)
Market available training opportunities to employees and provide necessary information
Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
Use accepted education principles and track new training methods and techniques
Design and prepare educational aids and materials
Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects KPIs
Partner with internal stakeholders and liaise with matter experts regarding instructional design
Maintain updated curriculum database and training records
Provide train-the-trainer sessions for internal subject matter experts
Manage and maintain in-house training facilities and equipment