To replace the front cover is not so easy since it is somehow connected with the main board. Proposal from BRAND is to exchange the damaged burette by a new one. The only problem is that they do not cover the transportation costs.
Two solutions:
A)
You return the burette to us (in the original box);; you cover the transportation costs
We send to you a new burette;; we cover the transportation costs
B)
We credit you an amount of EUR 100;; it is a kind of compensation for the scratches.
You may deduct this amount from the next order as special discount.