We would like to ask you about failure issue of HG-0811-T5-O-N.
Please kindly advise us following questions.
1, You recognize this failure issue is occurred by our parts, correct?
2, Did you find damage at outer box and inner box?
3, Is it possible to send more clear photo to us?
Could you please advise which condition did you take photo?
4, Did you put like label on our IC?
5, Could you please advise how many Qty do you stock and would like to return to us?