Unit 3 Business Calls
This section features phrases you might hear when you telephone a company hoping to talk to someone.
Think
Imagine you are calling a company and want to speak to someone who works there. Can you think of any phrases you might use, or that you might hear?
After you've thought of five, click here for some more ideas.
Listen
Now listen to two conversations. In the first conversation Richard Davies is calling the marketing department of a company and wants to be put through to Rosalind Wilson. In the second conversation Mike Andrews wants to talk to Jason Roberts in the marketing department. As you listen, see if you can hear some of the phrases above.