63. When someone is rude with me, I diffuse the situation by staying calm and professional.
64. I tell the best stories or have the perfect anecdotes.
65. When explaining a complex subject matter, I use examples to help the person understand.
66. When an argument is over, I replay the situation in my head, thinking of all the things I could have said, regretting that I hadn't thought of them then, or wishing I had the guts to say them.
67. I psych myself up before tackling challenging projects.
68. When it's appropriate, I use humor to diffuse tense situations.