Hello All LC FSS
Hope you all are getting well.
Recently when I investigate the LC I&F labor hours, some of the field engineer complaint to me that the Openlab CDS bundle PC giving problem during installation caused the delay on the installation and take more time to complete their LC installation.
They found that the pre-install Openlab chemstation can’t directly use it and they need to remove the Openlab Chemstation & re-install it again. The worst case is they need to re-image the PC.
Just want to get some feedback from you, did your region encounter this problem before? If yes, would you please provide me with the
- Openlab CS SW Revision;
- model number
- OS version of the bundle PC,
And some important info or comment..
Once I combine the comment, I will feedback to factory on this issue.
Hope can get some feedback from you all.
Have a nice day!