Dear สุริยา ภาวงค์,
Thanks for contacting PayPal. We have reviewed your request and information with respect to changing account name from สุริยา ภาวงค์ to suriya phawong . Unfortunately, we are unable to process your request for the following reason(s):
(1) We need more documentation from you.
In order to complete your name change request process, please provide us the following documents:
· Photo ID. A copy of a valid photo ID shows your new name. Acceptable forms of a photo ID are a driver's license, passport, or any other state or government issued photo ID.
Here's how you can submit your documents to us:
Log in to your PayPal account.
Click Profile near the top of the page.
Click Personal info.
Click Change next to "Name".
Select “Personal Name Change (incorrect at signup or minor name change)” and click Continue.
Select “No” and click Continue.
Follow the instructions provided to complete the name change process.
You can choose to upload or fax these documents to us. To help protect your information, we don't accept email attachments. Once we've received the required documents, we'll review your request and get back to you within 2 business days.
We thank you for your co-operation in making PayPal the safer way to pay and get paid online.
With Best Regards,
Zoyia
PayPal Compliance Department
Copyright © 1999-2016 PayPal. All rights reserved.
From: ya_riman@hotmail.com
Sent: Monday, July ##, #### #:##:## PM (-##:##)
To: webform@intl.paypal.com
Subject: บัญชีของฉัน (ID: C###-L###-T#####-S###-W######)
Form Message
customer subject: legacy
customer message: >Topic: 'บัญชีของฉัน'
>Sub Topic: 'เปลี่ยนชื่อ'
>old_name: 'สุริยา ภาวงค์'
>new_name: 'suriya phawong'
>name_type: 'personal_name'
>user_account_type: 'personal'
>user_device_type: 'desktop'
>user_customer_experience: 'personal'
>browser_type: 'DESKTOP'
>web_form_type: '#####'
>pageflow: 'act_namechg'
>message: 'ส่งแฟกส์ไปแล้ว เครื่องแฟกส์บอกว่า Error'
>wf_country: 'TH'
>wf_lang: 'th_TH'
>topic: 'บัญชีของฉัน'
>subtopic: 'เปลี่ยนชื่อ'
>numtemplate: '#####'
>subject: 'legacy'
>ext_first_name: 'สุริยา'
>ext_last_name: 'ภาวงค์'
>ext_email: 'ya_riman@hotmail.com'
>flag_is_country_from_APAC: 'true'