Develop, review and revise personal skills in communication as an ongoing priority to address organisation standards
The word communicate is often used in conversation, for example, ‘She or he is a great communicator’ or ‘We just can’t communicate’. When you hear this, do you wonder what people mean? After all, it’s impossible not to communicate and we communicate all the time. Usually, when we talk about someone being a ‘good communicator’, we mean they have good communication skills and use them effectively. When people say they are ‘not communicating’, they usually mean they are not communicating effectively (not getting the right message across) or are not feeling comfortable about their interaction with someone.
The word communication can be broadly defined as the sending or receiving of messages containing meaning. The message usually contains thoughts, ideas, opinions, feelings and information. Communication can be