Recently, I moved to a apartment right across the street from my old one. I thought it would be simple to get my phone and DSL line started. The technician from the phone company come to install my telephone line. He said that I would be be able to use the internet on the same line. After he left, I discovered that the phone worked, but the DSL connection for the internet didn't. So I called the phone company. Of course, I didn't get to talk to a real person. Instead, an automated voice recording asked me a lot of questions. Then I had to wait for half an hour to talk to a real person. While I was on hold, every few minutes a recording said,"Remember, you can use our convenience website to solve most of your problems. "
"Arrrrrghh!!" I said to the recording, feeling frustrated. " why do you think I'm calling you? I don't have a connection to the internet .
Recently, I moved to a apartment right across the street from my old one. I thought it would be simple to get my phone and DSL line started. The technician from the phone company come to install my telephone line. He said that I would be be able to use the internet on the same line. After he left, I discovered that the phone worked, but the DSL connection for the internet didn't. So I called the phone company. Of course, I didn't get to talk to a real person. Instead, an automated voice recording asked me a lot of questions. Then I had to wait for half an hour to talk to a real person. While I was on hold, every few minutes a recording said,"Remember, you can use our convenience website to solve most of your problems. ""Arrrrrghh!!" I said to the recording, feeling frustrated. " why do you think I'm calling you? I don't have a connection to the internet .
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