ALL guest payments, including CREDIT CARD payments are entered by the office in the google master sheet.
· Card payments go to our bank account when the machine is reconciled (normally daily but there have been lapses of several days this was forgotten)
· As part of my role on sending the bank details, I specify what the incoming is for, that includes the card payments that arrive from the office machine on our bank account
IF you have made entries from the google master with card payments as income AND done it again from the bank statement, all card payments have been entered twice as income.