Keys to Outsourcing Success
in Today's Economy
1. Understanding and avoiding the pitfalls of costfocused
outsourcing and apply a total businessoutcome-
focus
2. Continuously re-evaluate contracts to improve
efficiency and costs. The drivers of efficiency
and costs are:
Provider selection and retention,
Services delivery policies, contract pricing and etc.
3. Ensure a certain level of flexibility in contract
terms in order to be response to corporate
changes