In this time, we are summary the claim amount to present the Insurer. From our checking the supporting document, we were not received the document as follows:
1. Investigation report from the internal lacquer no. Akzo919931 supplier.
2. Sales Contract/Agreement in regards to incident product between you and Tropical.
However, we would like to requested the official letter from you to the internal lacquer supplier informing them product have a problem. Please to attach find our draft claim and proposed adjustment for your attention. We will quickly carry out in this claim.