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Hi Panasorn,
Thanks for contacting us. I understand that you haven’t received your refund yet and you would like an email confirming the refunds were processed on our end.
We processed your refunds on 10/29/2015 and 10/30/2015. It can take up to ten business days before your refund appears on your credit or debit card. If you haven't received your refund by 10/29/2015 and 10/30/2015, please contact your financial institution and ask them to investigate further. If your bank isn't able to locate the refund, please reply with these items:
• The of your bank or financial institution
• The phone number of your bank or credit card company.
• The name of the agent you contacted at your financial institution.
Sincerely,
Jade
iTunes Store Senior Advisor
http://www.apple.com/support/itunes/ww/
I work Monday, Wednesday to Friday 12:30pm-11:30pm Central Time.
Thank you for allowing me the opportunity to assist you. If you have any suggestions on how we can improve our services, please visit:
http://www.apple.com/feedback/itunesapp.html
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