2. Acceptable Quality Level for IKEA products:
Zero defects accepted by IKEA in final inspection from any lot/batch size ready for shipments.
Sampling plan see example below:
KPI’s within target = Level 1, KPI’s above target = Level 2 or 3 as agreed by IKEA.
• *For new product starts from Level 4 and IKEA technician decides the sampling size.
• *Level 4 to be used for 3 Inspections after Claim or Quality Alarm for respective product.
• *Special Inspection: Unit load test, cardboard and other tests, label reading, and assembling product.