197. Email Marketing › case study This campaign was voted as one of the top within the travel category by Forbes.com. Over the eight week period that the summer campaign ran, the website had three million page views and over 55 000 unique visitors per week. According to conversion and tracking studies, approximately 200 000 Canadians chose to holiday locally as a result of the entire campaign (Laird, 2009). On the previous page is a screen shot from the first image that can be seen on the email: http://newsletters.canada.travel/ca/localsknows_nov2009/mailer-en2.html case study questions 1. Why was email an ideal medium to reach this target market? 2. How did the originality of this campaign capture the attention of readers? 3. How important was market research in this campaign? chapter questions 1. What is meant by “mass customisation” and why is this so beneficial? 2. What are the key differences between direct marketing by email and direct marketing by post? 3. Why is it important for permission to be gained before marketing by email to a prospect? 4. Emails that are expected and recognised are more likely to be read. How can a marketer use this knowledge to increase the readership of emails? 7.9 references Buchanan, R (2009) 11 Email Design Best Practices http://www.imediaconnection.com/content/22385.imc [Accessed 11 April 2011] Cooper, L. (2009) Canadian Tourism Commission’s “LOCALS KNOW” campaign inspires Canadians to discover the unknown Canada http://mediacentre.canada.travel/content/media_releases/canada_program_locals_know [Accessed 8 July 2010] Brownlow, M. (no date) Email promotions vs newsletters www.email-marketing-reports.com/newsletterspromotions.html [Accessed 18 March 2008]194
197. Email Marketing › case study This campaign was voted as one of the top within the travel category by Forbes.com. Over the eight week period that the summer campaign ran, the website had three million page views and over 55 000 unique visitors per week. According to conversion and tracking studies, approximately 200 000 Canadians chose to holiday locally as a result of the entire campaign (Laird, 2009). On the previous page is a screen shot from the first image that can be seen on the email: http://newsletters.canada.travel/ca/localsknows_nov2009/mailer-en2.html case study questions 1. Why was email an ideal medium to reach this target market? 2. How did the originality of this campaign capture the attention of readers? 3. How important was market research in this campaign? chapter questions 1. What is meant by “mass customisation” and why is this so beneficial? 2. What are the key differences between direct marketing by email and direct marketing by post? 3. Why is it important for permission to be gained before marketing by email to a prospect? 4. Emails that are expected and recognised are more likely to be read. How can a marketer use this knowledge to increase the readership of emails? 7.9 references Buchanan, R (2009) 11 Email Design Best Practices http://www.imediaconnection.com/content/22385.imc [Accessed 11 April 2011] Cooper, L. (2009) Canadian Tourism Commission’s “LOCALS KNOW” campaign inspires Canadians to discover the unknown Canada http://mediacentre.canada.travel/content/media_releases/canada_program_locals_know [Accessed 8 July 2010] Brownlow, M. (no date) Email promotions vs newsletters www.email-marketing-reports.com/newsletterspromotions.html [Accessed 18 March 2008]194
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