Pharmaceutical care requires appropriate education
of the pharmacist. During pharmaceutical care, the
pharmacist has a chance to improve his/her
knowledge and skills.30 In Poland, the evaluation of
the impact of the pharmaceutical care on
pharmacists’ knowledge and satisfaction was
carried out for the first time. It was demonstrated
that expanding professional activity of pharmacists
had beneficial effect on their professional
satisfaction. Before beginning the study,
pharmacists randomized to study group
demonstrated significantly lower professional
satisfaction than pharmacists in control group. At
the end of the study, the job satisfaction was similar
for pharmacists from both groups. In addition, there
was a significant increase in satisfaction level in
pharmacists conducting pharmaceutical care
compared to the control group in which almost
double decrease in the work satisfaction occurred.
Moreover, studies done all over the world have
demonstrated that work with patient increases
pharmacist satisfaction.31,32
A small number of patients were covered by the
whole program of pharmaceutical care, which
prevented the researchers from making conclusions
about effectiveness of such type of actions in Polish
population. However, the obtained results were a
point of reference for further actions in relation to
implementation of pharmaceutical care in Poland
and its effectiveness assessment.