The term was coined in the 1990s. It is also called “online marketing” and “Web marketing”.
Digital marketing is fast growing today because of two reasons. 1. Advancement in ICT 2. Digital natives are approaching the middle age (circa 45-65).
Digital Marketing
• As the Internet started booming around 1985, anybody born from that year onwards is generally a digital native except in some parts of the World. • In another definition, anyone who was no younger than 15 in 1985 is a digital native. In this definition, the oldest digital natives today are 44 years old. • Anybody not aforementioned is a digital immigrant. Digital Natives and Digital Immigrants
1. Lower cost 2. Customer engagement 3. Viral marketing 4. Market segmentation
Advantages of Digital Marketing
Search Engine Marketing Email Marketing Social Networking Blogging and Vlogging Mobile Marketing
Digital Marketing Forms
• Search Engine Optimisation (SEO) • Pay per click (PPC) • Online Ads: Good for remarketing
Note: Different demographics use different search engines.
Search Engine Marketing (SEM)
Organic vs Sponsored Results
Search Engines’ Market Shares
Advantages • Traceable • Low Cost
Disadvantages • Spamming
Email Marketing
• Let customers subscribe to your website for a free e-book download or whatever. • Send E-newsletters to them periodically. • Use automatic software to organize the propagation, e.g. if they read the monthly enewsletter, send a follow-up e-newsletter in a week; if not, wait till the next monthly enewsletter is launched.
E-Newsletter
Social Networking Sites
Orkut Myspace Flickr Friendster Renren Hi5 Facebook LinkedIn LinkExpats Twitter
SNS Advertisements
Market segmentation is the main advantage.
Instead of giving facts in your Facebook page, create something for people to talk about.
For example, AJ+ always raises a global issue and asks people to share their opinions on it.
Social Networking Strategy
• A good way to get subscriptions • Vlogging (video blogging) is more attractive to audience than blogging as people generally prefer watching to reading. Disadvantages of Vlogging over Blogging 1. Once published, vlogs cannot be edited. 2. Vlogs are less SEO friendly. 3. Vlogging needs more equipment than blogging. Blogging and Vlogging
“any marketing activity conducted through a ubiquitous network to which consumers are constantly connected using a personal mobile device” - Andreas Kaplan, Marketing Professor
Mobile Marketing
1. SMS and MMS 2. Push-notifications via: – Mobile Applications – Games 3. Mobile Web
Propagation Methods: 1. QR Codes 2. Bluetooth
Mobile Marketing Tools
“It’s less about advertising and more about creating an experience that transforms what it means to be a customer of a brand. And that change has really caused a lot of consternation in marketing because none of us were trained to do that.” – Clark Kokich, Chairman of Razorfish
The key is to build something that people talk about.
Integrated Online Marketing
How can we engage people to help them solve their problems?
For example, skiers often don’t know how much they have improved and how well they perform in comparison with others.
Integrated Online Marketing
Give them tools to track their skiing achievements and share them so that they will know how good they are in comparison with both the others and themselves . .
The term was coined in the 1990s. It is also called “online marketing” and “Web marketing”.
Digital marketing is fast growing today because of two reasons. 1. Advancement in ICT 2. Digital natives are approaching the middle age (circa 45-65).
Digital Marketing
• As the Internet started booming around 1985, anybody born from that year onwards is generally a digital native except in some parts of the World. • In another definition, anyone who was no younger than 15 in 1985 is a digital native. In this definition, the oldest digital natives today are 44 years old. • Anybody not aforementioned is a digital immigrant. Digital Natives and Digital Immigrants
1. Lower cost 2. Customer engagement 3. Viral marketing 4. Market segmentation
Advantages of Digital Marketing
Search Engine Marketing Email Marketing Social Networking Blogging and Vlogging Mobile Marketing
Digital Marketing Forms
• Search Engine Optimisation (SEO) • Pay per click (PPC) • Online Ads: Good for remarketing
Note: Different demographics use different search engines.
Search Engine Marketing (SEM)
Organic vs Sponsored Results
Search Engines’ Market Shares
Advantages • Traceable • Low Cost
Disadvantages • Spamming
Email Marketing
• Let customers subscribe to your website for a free e-book download or whatever. • Send E-newsletters to them periodically. • Use automatic software to organize the propagation, e.g. if they read the monthly enewsletter, send a follow-up e-newsletter in a week; if not, wait till the next monthly enewsletter is launched.
E-Newsletter
Social Networking Sites
Orkut Myspace Flickr Friendster Renren Hi5 Facebook LinkedIn LinkExpats Twitter
SNS Advertisements
Market segmentation is the main advantage.
Instead of giving facts in your Facebook page, create something for people to talk about.
For example, AJ+ always raises a global issue and asks people to share their opinions on it.
Social Networking Strategy
• A good way to get subscriptions • Vlogging (video blogging) is more attractive to audience than blogging as people generally prefer watching to reading. Disadvantages of Vlogging over Blogging 1. Once published, vlogs cannot be edited. 2. Vlogs are less SEO friendly. 3. Vlogging needs more equipment than blogging. Blogging and Vlogging
“any marketing activity conducted through a ubiquitous network to which consumers are constantly connected using a personal mobile device” - Andreas Kaplan, Marketing Professor
Mobile Marketing
1. SMS and MMS 2. Push-notifications via: – Mobile Applications – Games 3. Mobile Web
Propagation Methods: 1. QR Codes 2. Bluetooth
Mobile Marketing Tools
“It’s less about advertising and more about creating an experience that transforms what it means to be a customer of a brand. And that change has really caused a lot of consternation in marketing because none of us were trained to do that.” – Clark Kokich, Chairman of Razorfish
The key is to build something that people talk about.
Integrated Online Marketing
How can we engage people to help them solve their problems?
For example, skiers often don’t know how much they have improved and how well they perform in comparison with others.
Integrated Online Marketing
Give them tools to track their skiing achievements and share them so that they will know how good they are in comparison with both the others and themselves . .
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