RE: Nappa white
We found two deferent color tones. Please refer to attached picture.
It may be because of production lot deference.
Please advise if you can repair them or not.
RE: Cow Wax Split
In every shipment we find scratched shoes. It can be repaired by shoe cream
you sent to us.
We understand its leather characteristics, however, please put cream or
something before the shipment to avoid these thing happened.