AbstractAim: This paper is a report of the comparison of perceptions of family-centred care by hospital staff (nurses, doctors andallied health staff) and parents of hospitalised children in 2 Australian tertiary paediatric hospitals.Background: Family-centred care is an accepted approach to caring for children and their families in hospital. Previouspublications have been inconsistent, ranging from promoting its benefits and integration into practice, reporting operationaldifficulties and proposing that family-centred care may not be working at all. An evaluation of the model of care is longoverdue.Method: A quantitative comparative cross-sectional survey was used to collect data in 2010 from a convenience sample of309 parents of hospitalised children and 519 staff. Participants rated 20 items grouped into 3 subscales of respect,collaboration and support.Findings: Both parents and staff responses were positive and parents had significantly higher subscale scores for respect,collaboration and support (all p<0.0001). Parents’ responses for 19 of the 20 items were significantly higher than for staff.The item on which parents and staff did not differ was concerned with being able to question recommendations about thechild’s treatment.Conclusion: Both parents and staff had positive perceptions of their family-centred care experiences. Parents’ perception oftheir experience was more positive than staff perceptions of their delivery of family-centred care in hospital. Whilst thepositive experience by both consumers and healthcare providers is an important finding, reasons for differences, in
particular in supporting parents, require further examination
การแปล กรุณารอสักครู่..