Prof Supot Tiarawut, a telecommunications expert at Chulalongkorn University, said the new bill would allow the NDEC to have power bypassing the Public-Private Partnerships Act.
Saree Ongsomwang, a member of the National Reform Council, said all the new bills lacked consumer protection elements but particularly the draft NBTC bill. It eliminates the NBTC's mandate to resolve consumer complaints within 15 days.