Martina : Hello, ISS Language center. This is Martina
Minh : Yeah, hi. I'm in a TOEFL class that starts next week. I'd like to make an appointment to see the student counsel first.
Martina : Sure. I can help you whit that. Let's see...can you come in tomorrow at 10:30 ?
Minh : No, that time isn't good for me. Do you have anything later in the day?
Martina : Let me check...OK, how's 4:15?
Minh : That's perfect.
Martina : Great. Now, I just need to get your name.
Minh : It's Minh Nguyen.
Martina : Could you spell your last name for me, please?
Minh : Sure, it's N-G-U-Y-E-N.