Recommendations should be updated in the near future which OMI held range as excellent, and there is an important point to consider before OMI to reach business excellence framework next year. There is a focus on the empowerment of participants in order to provide participants with quality in the development of new methods to the organization. Because there are many branches of organizations, we recognize that each organization will have a service and service management within an organization difference. Therefore, the company should develop and administer this section, it is important that the framework of the Malcolm Baldrgie, OMI made potential companies.