The third case study involves staff quality, experience, skills and skills gaps; there are pressures on administrative functions in scholastic organizations by reason of universities’ new independence such as high degree of communication skill, a distinct orientation toward solving problems. In addition, the main problem is the challenge to institutions of higher learning that how to make a new competence for administrative workforce. Moreover, most universities provide a wide range of training opportunities for workforce caused attendance is commonly share in voluntary. As administrative staff probably refuses their time for training, this can lead to problem with skills deficit additionally in problem.