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Hi Sarayut,
Thank you for contacting iTunes and sending in your request. My name is Devin and I wanted to send you a friendly reminder as I have recently responded to your email and there will be links to articles that are included. Sometimes due to the links your email provider will filter those emails to your Junk, Spam, or Promotions folder. If you are receiving this email and did not receive my previous response addressing your request please check your Junk, Spam, or Promotions folder also.
As a friendly reminder, please allow up to 10 business days for your refund to be reflected on your account.
I look forward to your reply if you need further assistance, and thank you for being a part of the Apple family!
Regards,
Devin
iTunes Store Customer Support
Office Hours: Monday, Tuesday, Wednesday, Friday, Saturday - 12-9 PM EST (1600 - 0100 GMT)
Case # 1039155292
*Please do not edit the title of this email so I can be sure to receive your response*
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