1. The perceptions of students at the University of Tabuk about the service quality dimensions are at a high level.
2. There are differences in the perceptions of students at the University of Tabuk in the Kingdom of Saudi Arabia about the dimensions of service quality depending on the academic year and the GPA .There are statistically significant differences at the level of significance (α ≤ 0.05) in the respondents' perceptions of IT techniques that are attributed to (age, academic qualification, experience) variables .
The study recommends the University of Tabuk to pay attention to the importance of its students, as it is important for the university to realize that the student is the one who determines and defines quality and therefore it is imperative that services are provided in accordance with the demands and needs of students.The must be treated with respect and have their needs and expectations satisfied.