4.1 All bets and wagers are subject to the Betting Coverage provisions (including maximum winnings) set out in Appendix Two to these Terms and Conditions.
4.2 bet365 reserves the right to suspend a market at anytime. If a market is suspended, any bets accepted inadvertently after such suspension (e.g. a bet placed via our telephone betting service) will be made void and the stake refunded. bet365 also reserves the right to cease betting on any markets at any time without notice.
4.3 The 'To Return' calculation available on the Website is for information purposes only, and all bets will be calculated using the stake/risk at the odds accepted. In multiple bets/parlays with a void selection(s) the 'To Return' figure is reduced accordingly.
4.4 Should a customer include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
4.5 Winnings from settled bets/wagers are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and bet365 reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
4.6 bet365 reserves the right to withhold payment and (subject to the concurrence of the NT Commission) to declare bets on an event void if we have evidence that any of the following has occurred: (i) the integrity of the event has been called into question; (ii) the price(s) or pool has been manipulated; or (iii) matchrigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with bet365 across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to bet365 for any reason, we have the right to take that into account before making any payments to that customer.
4.7 Where there is evidence of a series of bets each containing the same selection(s) having been placed by or for the same individual or syndicate of individuals, bet365 reserves the right to make bets void or withhold payment of returns pending the outcome of any subsequent investigation.
4.8 For events where there is no official 'off' declared, the advertised start time of the event will be deemed the 'off'. If for any reason a bet is inadvertently accepted after an event or match has commenced (other than live In-Play betting clearly indicated on the Website), bets will be made void and the stake refunded. Disputes over times bets are placed will be settled using the Audit Log. All times stated on the Website and/or referred to by bet365 staff relate to GMT with adjustments to your chosen time zone unless stated otherwise.
4.9 In-Play betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage (e.g. a score, sending off for the other team etc) we reserve the right to void the bet, win or lose.
4.10 If for any reason we are unable to validate the outcome of a particular market (e.g. due to loss of live pictures) and that market is one where the result cannot be verified by a valid source (e.g.‘time of first goal’ or ‘number of corners’ in a soccer match), we will do everything we can to verify the results using alternative sources. However, where we are unable to verify the result, bets will be made void and stakes refunded, unless settlement of bets is already determined.
4.11 Where a customer gives ambiguous instructions (e.g. due to human error where an ambiguous bet is placed via our telephone service), bet365 will split the amount of monies staked between the potential outcomes. If this results in a dispute with the customer, bet365 will in the first instance attempt to resolve such dispute: where no such resolution can be found, the dispute will be submitted to the NT Commission for its adjudication and final decision on such matter.