Guests prefer to stay nearby each other but they booked 1 S1AK and 1 SUAK under the different name. So we assigned the rooms not together. K. Khwan duel with them upon C/I but she passed this case to K. Golf to take care. Then it made guests were very angry that they have to repeat the same problems with the staff again and take almost 2 hrs. with C/I. Finally K. Golf passed this case t