Please give me the advise, Accounting refund money more than the product we get it back from customer
Customer bought T_SAMSUNGทีวี 55นิ้ว UA55JU7500 UHD CURVED TV = 2 sku and prefer to returned product 1 sku because the product doesn't work.
1.26/6/16 : customer infromed to return product back 1 sku
2.27/6/16 : QC informed transport to get the product back from customer 1 sku
3.2/7/16 : Transport returned product back to warehouse 1 sku
4.6/7/16 : Outbound team created w/h return in gold central and ESUS 2 sku
5.7/7/16 : received product to system 2 sku
6.8/7/16 : refunded money back to customer 2 sku