We are a group of 5pax and not allowed to have extra bed added upon our arrival, Aon the receptionist lady acted very arrogant to us and accused us for extra pax staying after the first night and act very rudely wanted to charged us, it left us no choice until we show her our other hotel room key. She don't even bother to guide us the map until we stand at the reception for five min discussing ourself. Is this the service a boutique hotel should have?
Room is fine with ancient chiangmai room design, very clean bed and toilet.