Develop detailed implementation plan
Using the implementation priority, a detailed imple- mentation plan consisting of six major activities was developed. First, each department was designated to setup a lower level improvement team from the depart- ment. After meeting and discussing with the supervisor, a team (6–10 engineers and associates) of shop workers (and/or process owners) was established to carry out the implementation. The entire company was divided into 30 teams. Second, once teams were identified, the next step was to select supervisors or champions for managing the teams during implementation. MSOC spent inordinate associate’s questions openly and honestly and solicited suggestions to improve the process. After several weeks, MSOC and the workers were freely exchanging ideas and working with greater cohesiveness.