Dear Sir/Madam,
Thank you for using airtickets24.com. Unfortunately our automated system has flagged your reservation as potentially high risk.
Before we issue your e-ticket(s), we need you to send us the following information, which will help us verify that the card holder accepts the transaction:
Telephone number of issuing bank's customer support. You can find this information on the back of your card.
Photo of card holder's passport (alternatively photo of a driving licence or card identity would be enough).
Photo of the front side of the card used in the transaction. In order to feel more comfortable with sending us this sensitive information, before taking the photo, you can hide some of the numbers in the middle (e.g. using a small piece of paper).
Please send all this information to flights@airtickets24.com or simply reply to this message.
Please note that since your e-ticket(s) are not yet issued there is a small risk that the airline may cancel or modify the price of your reservation, should you delay to provide the requested information. Therefore, we kindly ask you to send us all of the information requested within the next 1 hour.
If you want to avoid sharing this information with us, you can let us know and we will proceed with a full refund back to your card in the following working days.
We apologize for any inconvenience caused and we are looking forward to serve you again soon!
Sincerely yours,
Your airtickets24.com team!