SCB INNOVATION CENTER – DEMONSTRATED DIEBOLD 5500
It’s been our pride that Siam Commercial Bank (SCB) invited us to be part of their innovative financial solutions in the event of Innovation Center Grand Opening. We offered Diebold 5500 to deliver cardless solutions and also to demonstrate the ActivEdge to over 100 senior financial industry members under the concept “Branch of the Future”. At the event, our management team; Mr. Veera Charnsuwannachot, Managing Director, Thailand and Mr. Arindam Laha, Vice President, AP PS have joined to strengthen our partnership and extend the highest appreciations in choosing our solutions to be part of their success.
SAFETY MONTH, SAFETY DIEBOLD
The safety team announced the Safety Month Campaign in November, with objectives to communicate safety information and embrace safety culture in daily working life at Diebold. Moreover, many activities and educative sources were provided such as, departments’ risk evaluation activity, KYT zero accident program, First Aid basic training in Compass, safety newsletter and J-flags standing around the corners of offices. Along the way to goal, the safety team also expected associates to understand all the safety policies and know the safety committee in order to keep an eye on employee safety life at Diebold Thailand. Cheers to them! Keep doing great work!
MANGROVE FOREST
How many people on earth would think it’s the time to save environments for our next generations? HR department and group of Diebold associates just portrayed their willing to hit the theme of ecological friendly. The CSR Activity - Mangrove Forest has been organized to build the awareness and re-enforce the importance of environments and all livings with the slogan “LOVE EARTH, SAVE EARTH”. All volunteers believe that there will be further steps to make the world a better place together.
LET’S HAVE A MEDICAL CHECK-UP
Diebold cares for associates’ health and well beings. Same as every year, medical check-up is open during 1 December – 31 January at Nonthavej Hospital. Besides, HR team also facilitated on-site medical check-up at Service Operations Office on December 3, 2015. Approximately 100 staffs from ESS, PS, AE, CSE, CRC, Service Admin, Staging, Depot, HR and Logistics departments enjoyed the conveniences. For those who have not gone to, let’s go checking up and stay healthy.
ITIL TRAINING – CURRENT MILESTONE TO ISO 20000
The ITIL training was held for service management team in order to instruct the overall concept of ITIL foundation and what to prepare for ISO 20000 project. The roadmap and implementation plan have been discussed. Next step is to identify roles and responsibilities respectively.
ANNUAL STOCK COUNTING BY LOGISTICS AND FINANCE TEAMS
Like every past year, Diebold Thailand annual year-end physical count, required by F&A, took place on November, 13-14, 2015. The purpose of this activity is to compare actual inventory on-hand and what on the system. All field Customer Service Engineers (CSEs) in Bangkok, were required to gather at Service Operations Office to have a count on their service parts and some were randomly audited by external auditor as part of the control process. The actual was recorded in the system to fresh start the year with right balance. Resulted from good preparation, the process took less time than ever before to complete the physical count and the track record will be more challenging for both teams in 2016. Keep well, maintain well.
PROGRESS UPDATE ON KBANK SECURITY SOLUTION PROJECT
You would remember that we won KBANK M2 Building Access Control and Gate Barrier bidding in last September. ESS Operation team, led by Somporn Suknit, and other functions have been working very hard together to manage and execute the project under very tight schedule. With good project management, the project is done on early stage, materials has been ordered, shipped and ready to be installed. Now we are approaching final step for the installation, commissioning and testing before we handover to KBANK by end of this year.
CHANGE AGENT & CHANGE MANAGEMENT TRAINING
Everyday, we confront the massive and accelerating changes and to prepare for more proactive actions in response, Change Agent & Change Management training enhances understanding of its concept and application. Two training programs were conducted under these themes;
• Stay Ahead in a Changing World – Change Agent training organized on October 12, 2015 for 60 associates from cross functional operation including Services, Logistics, ESS, Finance, HR, Sales and Marketing.
• Change Management for Leader organized on December 2, 2015 for 26 managers
PMO THAILAND IN ACTION
In Q3, PMO successfully applied the Project Management to key teams in Service Organization, total 16 projects from APAC, ESS, PS, and FS. The PS and ESS projects which applied PMO practice have proved the result of revenue generation up to $2.8 M. Special thanks to all collaboration from various teams; including Sompon Poomiprapakorn, Senior Workshop Manager, APCB, Adisak Ployangoonsri, Electronic Security Solutions Manager, ESS, Chawalit Siwaborwornwattana, Senior Quality Manager, Service Operations, Suthisa Panyachonwat, Assistance Manager, Apichai Phhongsenee, Supervisor, Takan Keratikul, Software Engineer, and Nattha Suwanvilai, Software Engineer, PS
EMPLOYEE LEARNING WEEK
Thailand HR team realized the connection between learning and achieving organizational results, according to APAC HR team and Learning & Development Working Council (LDWC) Employee Learning Week in the week of December 7-11, 2015. They believed that this activity could benefit Thai associates, enhance, engage and encourage more skills, which is out of the box. The activities which HR have initiated for Thai Associates were as below;
• Activity 1 - Read & Learn : Encourage reading with books recommendation
• Activity 2 - Learn & Grow : Educate and encourage the implementation of various development tools
• Activity 3 - Love Learning Photo Shooting : Walk around the office to promote Employee Learning Week and take photo with all department
TOYOTA PLANT VISITATION
A group of 60 associates visited the TOYOTA Ban Pho Plant on December 15, 2015. The plant representatives gave introduction to the plant, took us to facility tour and showed the well-organized, and systematic production line and lastly portrayed the concept of TOYOTA’s culture “KAIZEN” to improve and standardize the process in order to eliminate waste. The idea of applying KAIZEN has guided that employees is the key to success. The key to success is to listen to what employees are suggesting to which the production process could be enhanced, improved or produced a better result. TOYOTA really takes employee’s thought in to account and addresses the winning ideas in real production to eventually rise up customer satisfaction (CS) and brand loyalty.