We're committed to making eBay a fair and safe marketplace and encourage you to resolve problems with your buyers directly whenever possible. However, if you feel that a buyer has violated eBay policies, let us know. It only takes a minute and will help us monitor buyer activity, which helps protect you as well as the rest of the selling community.
A buyer made unreasonable demands
A buyer asks you to do something that that falls outside applicable law, requirements and the conditions stated clearly in your listing.
Some examples:
Asking you to provide goods or services not included in your original listing.
Asking for shipping or payment terms not specified in your original listing.
Demanding a partial refund under threat of poor Feedback.