A well-designed operating model:
- ensures consistency of all elements in the organization system through a clear and coherent blueprint before embarking on detailed organizational design;
- goes beyond structure to specify how the org chart comes to life with clear accountabilities, governance and ways of working;
- explicitly supports the strategy by emphasizing the key capabilities required to win
- ensures that critical decisions are made and executed quickly with a sharp focus on value, and;
- reinforces the positive aspects of a company's culture, heritage and values.