Since joining the Argent team in 1994, Mark has completed numerous transac- tional reviews for Philips Consumer Electronics Co. and Abbott Laboratories. Over one 15-month period, these transactional reviews produced recommendations that led to more than $18 million in annual savings. These reviews focused on purchasing, central support staff, transportation, order entry, supply management, and product engineering. Mark has also completed extensive process improvement work for Iomega Corporation, helping to eliminate a 12-week receiving backlog and a 10-week shipping backlog in the Return Merchandise Authorization department in less than 40 days. His other endeavors include conducting operational audits and process improvement tool development for the Oklahoma Military Department and the Fleming Companies.