In the hotel sector, Aksu and Aktas (2005) concluded that middleand upper-level managers generally felt satisfied with their jobs, including working conditions and extrinsic and intrinsic job satisfaction, despite usually having long working hours, working under poor physical conditions, gaining little support from coworkers and earning insuffi- cient wages. Chuang, Yin, and Dellmann-Jenkins (2009) reported that hotel chefs felt most satisfied with work itself and supervision, while most dissatisfied with growth, recognition and company policy. Gallardo, Sanchez-Canizares, Lopez-Guzman, and Jesus (2010) discovered that wages, relationship with coworkers and supervisors, and work itself were important indicators of job satisfaction.