I was unable to come on holiday because of medical reasons. So that I can hopefully get some money back from my travel insurance I need a document from you, stating how much I have been charged for the no show and proof that I didn't show up - maybe a cancellation invoice?
I am now hoping to come on holiday in January time and look forward to re-booking the room once I am able to. If possible could you send the documents to williamson_nicole@hotmail.co.uk?