So it seems that you are trying to indicate that above products are missing.
As both of them should be in the same carton as I3-3.
if you can find out JAN code 4906137315818 (84pcs)
For broken items, we would process 50:50 broken products policy.
However, please make sure the matter of I3-3.
Is it really occupied only code 4906137372620 (26pcs) ?
And you can not find code 4906137315818 (84pcs) ?
B) About #Mixing Bowel
We guess this products is not suitable for this program.
As this is more suitable for missing qty claim.
As 50:50 program is only for FC partner like ECFH.
And missing products is normal claim.
If our supplier were not able to ship out secured qty.
This would be our fault.
And that case we would refund 100%
(in this case, JPY85*24pcs=JPY 2040)
This amount would be adjusted in your next order.
So we would re-check with our supplier,
And if they admits their fault, we would refund 100%.
For next time, could you please separate missing items and broken items?
If we misunderstand, we may process wrong way.