When consumers are primarily concerned with the acceptance or approval of others they
like, with whom they identify, or who offer them status or other benefits, they are likely to
adopt their product, brand or other behavioural characteristics. When consumers are primarily
concerned with the power that a person or group can exert over them, they might choose products or services that conform to the norms of that person or group in order to avoid ridicule or
punishment. However, unlike other reference groups that consumers follow because they are
credible or because they are attractive, power groups are not as likely to cause attitude change.
Individuals may conform to the behaviour of a powerful person or group but are not as likely to
experience a change in their own attitudes