This leadership approach is most appropriate when the followers
have high willingness but low ability for the task at hand. Like Directing,
Coaching still requires leaders to define roles and tasks clearly, but the leader
seeks ideas and suggestions from the follower. Decisions remain the leader's
prerogative, but communication is much more two-way. Followers needing
coaching require direction and supervision because they are still relatively
inexperienced, but they also need support and praise to build their self-esteem, and
involvement in decision-making to restore their commitment. While Coaching, the leader spends time
listening, advising, and helping the follower gain necessary skills in order to do the task autonomously
next time.