4.1c(2)
Future performance is projected by the DASH system based on sustained performance trends. All performance trends are
reviewed by their respective process owner(s) as a part of the regular review meetings to determine if the calculated projections are realistic. The DASH system then allows each group to modify the projections and to annotate the results with notes to indicate the reasons for the positive or negative deviation. Annotation is also required if the projected performance is different from the targeted goal. An analysis is conducted, root causes are identified, and corrective action is defined—with
adjustments to goals as appropriate.