These guidelines can be summarized by the word "SOAR." Effective feedback delivery must be Specific, On time, Appropriate, and Real. This is how you can "soar" to success using interpersonal feedback.
I think it’s important for me to reiterate that there is special value in co-workers giving each other safety feedback. Co-workers’ comments are less likely to come across as a "gotcha" indictment of performance, and more in the spirit of the "brother’s/sister’s keeper" idea. Plus, fellow employees are more likely to be present when immediate feedback is necessary. And they can best shape a message -probably without even giving it much thought- to the expectations, abilities, and experience level of the recipient. Finally, encouragement or especially corrections from a co-worker are more apt to be taken as a sign of true caring.
These guidelines can be summarized by the word "SOAR." Effective feedback delivery must be Specific, On time, Appropriate, and Real. This is how you can "soar" to success using interpersonal feedback.
I think it’s important for me to reiterate that there is special value in co-workers giving each other safety feedback. Co-workers’ comments are less likely to come across as a "gotcha" indictment of performance, and more in the spirit of the "brother’s/sister’s keeper" idea. Plus, fellow employees are more likely to be present when immediate feedback is necessary. And they can best shape a message -probably without even giving it much thought- to the expectations, abilities, and experience level of the recipient. Finally, encouragement or especially corrections from a co-worker are more apt to be taken as a sign of true caring.
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