• Provides administrative support services.
- Record service reports to department’s system
- Dispatch calls and co-ordinate with Supervisor to assign calls to field engineers
- Co-ordinate with suppliers helpdesk to achieve customer’s SLA.
• Performs various clerical activities.
- Files and retrieves document.
- Prepares and maintains various files, records and other document.
-Types correspondence, reports, and other document.
- Transmits document using electronic mailing system.