6. CONCLUSION
This study investigates the impacts of accounting information quality on CRM effectiveness and marketing performance. Data was collected from marketing executives of e-commerce companies in Thailand. OLS regression analysis is determined as statistical tools for the data analysis. For the construct of accounting information quality, it consists of four dimensions—accuracy, completeness, timeliness, and relevant. CRM effectiveness is measured by the effectiveness of customer analysis, customer service, customer communication, and product quality improvement. Customer performance and organization performance are designated as the measurement of marketing performance.