I am writing to complain about a terrible experience on an airplane. I am Boonyanuch. I booked a flight to travel in Singapore with my friends. My flight number was 12345. I finally got on the 9:05pm flight to Singapore on 19 June 2015. It was also delayed for 45 min for maintenance issues. Arriving exhausted at 11:30pm, we had to get a hotel. This was not a scheduled trip, and I have enclosed a copy of my ticket for your reference.