Please acknowledge this email and due date by return and forward it to your accountant/accounting department as soon as possible.
We have found that your hotel has debited our Agoda Unique Purchase Card (UPC) with an incorrect amount. This has resulted in an overcharge and we require you to rectify this error by refunding the difference in amount of $112.72.
We hope this is merely an oversight on your part. If you haven't already sent the payment for the due amount to us, please do so within the next 5 working days (7/3/2016) to the account listed in the ‘Refund options’ section below, and provide us a refund slip or any other proof of refund, by return.
Please advise us your preference from the following ’Refund Options’ and reply back to us as soon as possible.