department stores, comparing the difference between the two retail store formats was not meaningful. Thus, H6b was not supported. The effect of price fairness image on the OSPI was significant for the two retail store formats, but the difference was not significant. H6c was not supported. The results are shown in Table 5.
We used a similar procedure to test the moderating role of store images. Retail store formats was a dichotomous variable, whereas store images was a continuous variable. Therefore, we used the scores from the store images measure to split the sample into high and low store image groups through a cluster analysis. The results are shown in Table 6. The result revealed that the level of store images significantly moderates the impact of OSPI on repurchase intentions. Furthermore, the result revealed that the withingroup path coefficient was lower in the low store images than in the high store images samples. A significant difference in path coefficient was found for the link between the OSPI and repurchase intentions. In sum, the results suggest that store images have a positive moderating effect on the relationship between the OSPI and repurchase intentions.
Therefore, H7 was supported.
department stores, comparing the difference between the two retail store formats was not meaningful. Thus, H6b was not supported. The effect of price fairness image on the OSPI was significant for the two retail store formats, but the difference was not significant. H6c was not supported. The results are shown in Table 5. We used a similar procedure to test the moderating role of store images. Retail store formats was a dichotomous variable, whereas store images was a continuous variable. Therefore, we used the scores from the store images measure to split the sample into high and low store image groups through a cluster analysis. The results are shown in Table 6. The result revealed that the level of store images significantly moderates the impact of OSPI on repurchase intentions. Furthermore, the result revealed that the withingroup path coefficient was lower in the low store images than in the high store images samples. A significant difference in path coefficient was found for the link between the OSPI and repurchase intentions. In sum, the results suggest that store images have a positive moderating effect on the relationship between the OSPI and repurchase intentions. Therefore, H7 was supported.
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