A pilot test was conducted to fine-tune the survey instrument. Hotel employees in an upper-economy hotel in a city of a Midwestern state in the US and both Hotel and Restaurant Management graduate and undergraduate stu-dents in that city who had worked in hotels were asked to participate in the pilot test. One hundred survey question-naires were distributed, and 49 surveys were returned for pilot test. Wording for the final questionnaire was slightly modified based on the respondent feedback of the pilot test.