Hi, I requested a call tag so UPS can pick up the the item you're returning to us. The tracking number for this call tag is: 1Z8Y5R622636101739 Repackage or prepare your return in a way similar to when it arrived, and remove any shipping labels already on the box that is being returned. UPS will typically attempt to pick-up your return package on the next business day, but it can take up to three business days for them to receive and process your pick-up request. The UPS driver will arrive at your address with a shipping label, and will make up to three consecutive attempts for pick-up. Regards, Jan Yaisales Customer Support